Education Advice

Frequently Asked Questions

Some of our most frequently asked questions include...

University Complaints Procedure

If you have a complaint about your course or other non-academic University issue, there are various steps you can take, both informal and formal.

Study Skills

Revising and doing exams is not really one of the highlights of the year, however, establishing a knack of effective revision may make the whole experience a little less traumatic.

Late Work

The University does not allow extensions to be granted for an individual's assignments.

Extenuating Circumstances

What should you do if you have failed to attend or hand in work due to unforeseen circumstances?

Changing Direction

If, for whatever reason, you are thinking about changing course, transferring to another University or withdrawing for a period of time, then it is important that you speak to your faculty student adviser before doing anything drastic.

Student Representatives

Student reps are ordinary students who identify the views of students on their programme of study, and represent these views to academic staff.

Assessment Offences

The University Academic Regulations make provision for allegations of assessment offences to be investigated.

A Quality Education

The SU believes that you should have good quality teaching services and resources.

Finally, an ombudsman for students!

With the introduction of higher fees in 2006, what safeguards do students have when it comes to dealing with complaints about exam marks, accommodation, assessment offences or welfare issues?

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